FAQ: Side Effects
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Will Side Effects be available in other languages?

With every 200 backers, we release a new print-and-play edition in a different language. But as for a manufactured version of the game, we can only produce it in English for now. We're going to try to make versions in other languages in the future.

Last updated: November 21, 2017 12:15

Will you be making more games after Side Effects?

YES! We have many games in the works, including Side Effects expansion packs that can work either as an addition to the Side Effects core game or played separately. The more support we get during this campaign, the faster we can start cranking out these new games.

Last updated: November 08, 2017 08:07

Why did you choose these diseases?

These are diseases that can be caused by taking medication. The game only works if a remedy for something can cause something else. As interesting as it would be to include bipolar or borderline personal distorter (just to name a couple), to our knowledge, there aren't any medications that cause these. That being said, we got creative with some of our terminology—opting to use more archaic terms rather than contemporary ones. Madness is obviously an example of this. We use this as a catchall term for mania or any kind of disorder that produces hallucinations.

Last updated: November 10, 2017 12:13

Why did you price shipping charges this way?

Shipping is a wild and untamed beast. We're doing our best, but there are so many variables when shipping to different countries. Customs, taxes, and other charges are far from uniform. Whereas shipping to one country may be $X, shipping to that country's neighbor is $X+20! It's very strange and very difficult to predict. So, please bear with us. If you have any specific questions about shipping, you can also write to us at shiphappens@pillboxgames.com

Last updated: November 21, 2017 12:15

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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